If @mention is used in an Interaction, the standard @mention notification is not tokens
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-29-2025 11:12 AM
When we use the @mention in an interaction record, the notification is completely blank. It has verbiage and the link to the record if we use @MENTION in HR case records, incidents, etc. Help!
6 REPLIES 6
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 weeks ago
Any idea why its still blank?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago
Any idea why its still not working?