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If @mention is used in an Interaction, the standard @mention notification is not tokens

tworzala
Tera Contributor

3 weeks ago

When we use the @mention in an interaction record, the notification is completely blank. It has verbiage and the link to the record if we use @MENTION in HR case records, incidents, etc. Help!

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5 REPLIES 5

tworzala
Tera Contributor
In response to Me Being Mustaq

3 hours ago

Any idea why its still blank?

0 Helpfuls