If @mention is used in an Interaction, the standard @mention notification is not tokens

[tworzala]

When we use the @mention in an interaction record, the notification is completely blank. It has verbiage and the link to the record if we use @MENTION in HR case records, incidents, etc. Help!

[tworzala]

Any idea why its still blank?

[tworzala]

Any idea why its still not working?