If requestor click on Myorder button.
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08-21-2024 04:05 AM
Hi Experts,
When ever user submit a request or update a request it trigger a notification. In notification I want to give a button whenever user clicked the button, it should take the user to the request.
Thank you.
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08-21-2024 04:07 AM
Hi @Gulfam
I think it is OOTB available.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-21-2024 06:44 AM
Hi Atul,
Thank you for your response
I have used following code in email script
Notification is configured on sc_task table
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08-21-2024 06:50 AM
Hi @Gulfam
Sorry mate, I am not a good developer here 😞
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-21-2024 06:52 AM
Hi Atul,
I think I found the mistake,
Instead var mailLink = "/sc_request?sys_id=" +current.request.sys_id;
i was using var mailLink = "/sc_request&sys_id=" +current.request.sys_id;