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01-16-2018 01:14 PM
Hi - relatively new to Service Now development - have been asked to create a catalog item that contains multiple checkboxes that would allow the requester to choose from various types of IT equipment (e.g. monitor, mouse, keyboard etc). The requester also asked if I can add images next to each checkbox option -- so e.g. next to (or right below) the keyboard, display an image of a keyboard. I see no option in the checkbox field type to add an image, so I'm wondering if this is even possible. The only place where I see that an image can be added is at the catalog item level.
Am I correct in responding to the requester that we can't do what he's asking for? Besides splitting each checkbox option into a separate catalog item and adding an image that way, are there any other options available to add images?
Thanks in advance for any feedback.
Solved! Go to Solution.

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01-16-2018 01:31 PM
Hi Johnson,
I would create a request for each item (they can all have an image) then create an order guide to consolidate them all together. That is what I would do.

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01-25-2018 10:59 AM
Anytime John, This will help you guys stay to OOB functionality and be less testing when you upgrade.
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10-02-2018 06:35 AM
Hi,
Did you find a solution for this? I'm trying to do the same and wondered if you were able to do this?
Thanks
Kathryn