Images within a catalog item

johnsonjohn
Tera Contributor

Hi - relatively new to Service Now development - have been asked to create a catalog item that contains multiple checkboxes that would allow the requester to choose from various types of IT equipment (e.g. monitor, mouse, keyboard etc).   The requester also asked if I can add images next to each checkbox option -- so e.g. next to (or right below) the keyboard, display an image of a keyboard.   I see no option in the checkbox field type to add an image, so I'm wondering if this is even possible.   The only place where I see that an image can be added is at the catalog item level.

Am I correct in responding to the requester that we can't do what he's asking for?   Besides splitting each checkbox option into a separate catalog item and adding an image that way, are there any other options available to add images?

Thanks in advance for any feedback.

1 ACCEPTED SOLUTION

Steven G_
Tera Expert

Hi Johnson,



I would create a request for each item (they can all have an image) then create an order guide to consolidate them all together. That is what I would do.


View solution in original post

6 REPLIES 6

Anytime John, This will help you guys stay to OOB functionality and be less testing when you upgrade.


kmusselle
Kilo Explorer

Hi, 

Did you find a solution for this? I'm trying to do the same and wondered if you were able to do this?

Thanks

Kathryn