Impact Assessment Form?

Six3Zero
Giga Contributor

‎03-11-2025 01:19 PM

I am currently working on enhancing our Change Management process within ServiceNow and noticed that our existing Risk Assessment Form only evaluates the risk score within a Change Request. I would like to develop an Impact Assessment Form to accurately assess and score the impact of changes. While I have accessed the Assessment Designer, it appears to be configured solely for Risk Assessment. Could you please guide me on how to create an Impact Assessment Form using this tool, or suggest any alternative methods? Or perhaps a way to enhance our current Risk Assessment Form that would address impact of changes, and allow those questions to calculate the impact of those changes?

 

Your expertise and advice would be greatly appreciated.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Six3Zero

‎04-01-2025 11:00 PM

Hi @Six3Zero 

Impact only works with OOTB Risk conditions, so check if Risk condition are active, true or false.

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Dr. Atul G. - Learn N Grow Together
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