The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Importing bulk knowledge articles

Bhavani1995
Tera Contributor

how does using the CSV/XML process work with bulk knowledge import. Specifically if and when the article has images. The legacy system can export articles in CSV/XML format with required fields (title, body, metadata, valid to date). what is the process of it

16 REPLIES 16

Hi Vikmach,

We have some xml files to import

@Bhavani1995, where did you get these XML files from?
What is the source from where you got these XML files and what are these XML files?