In problem management if i click Fix then it is opening ui page mentioned in the below screen

kranthi2 · ‎09-04-2024

Hi,

please see below:

how can i find the ui page of this Fix

please help me out with the steps.

Thanks

Dr Atul G- LNG · ‎09-04-2024

You need to check the modal which has been called in UI Action.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎09-04-2024

Hi @kranthi2

UI action:

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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kranthi2 · ‎09-04-2024

Hi @Dr Atul G- LNG

Thanks for your response.

Fix is a Ui action is true, once i click the Fix then it is opening Ui page which is mentioned in the screenshot, could you please help me out how can we find the ui page name.

Thanks

Dr Atul G- LNG · ‎09-04-2024

You need to check the modal which has been called in UI Action.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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