In Agent workspace,g_modal.showfields we use .then and give code to execute if the user clicks OK button , Can you help me what function we need to use to give the code when the user clicks Cancel

[Vinodhini]

In Agent workspace,g_modal.showfields we use .then and give code to execute if the user clicks OK button , Can you help me what function we need to use to give the code when the user clicks Cancel

[Sai Kumar B]

@Vinodhini 

You can refer to this blog for all the information related to g_modal

https://www.ashleysn.com/post/workspace-ui-actions

[Ankur Bawiskar]

Hi,

you can refer many OOB UI actions for this and check how they use it

Sharing good link for your help

Workspace UI Actions

it uses the .then function

g_modal.showFields({
            title: "Choices for Change Request",
            fields: fields,
            size: 'lg'
        }).then(function(fieldValues) {

            // this code will run when OK is clicked
            
        });   

Few OOB UI Actions

Regards
Ankur

[Vinodhini]

Thank you for the reply!

I used .then function in my code for executing if the user clicks OK.

My question is if the user clicks on Cancel i need to reload the form . I am not able to find which function to use

[Ankur Bawiskar]

Hi,

check this link if it helps for cancel button

https://community.servicenow.com/community?id=community_article&sys_id=a9b8e73c1b5e0110be4955fa234bc...

Regards
Ankur