in Problem task the close_notes field label showing as canceled reason

Debasis Pati
Kilo Sage

in Problem task the close_notes field label showing as canceled reason

@Ankur Bawiskar any idea on this?

There are no labels no dictionary over-rides for this

6 REPLIES 6

@Debasis Pati 

if dictionary label is Canceled reason then it's understandable

But if not then any dictionary override or script doing?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

OOB , I checked - its happening . Looking for the reason.

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: