In Record Producer "Map to Field" is not working for Reference field type

[kranthi2]

Hi,

In Record Producer "Map to Field" is not working for Reference field type.

I have submitted the Record producer with some location as mentioned in the below Screen:

But after submitted it is not getting auto filled instead it is empty field in the incident form.

[Ankur Bawiskar]

@kranthi2 

in target record I could see i icon so it means it's getting mapped, but it's not showing the value

Did you check the XML of the record?

Are you checking the target as admin or non-admin?

[kranthi2]

1. could you please help me out how to check XML ?

2. Target i am checking as Admin only.

Please help me out on what needs to checked.

Thanks

[Aniket Chavan]

Hello @kranthi2 

You can check the XML configure<show XML and then in that window search with your variable name and see if there any value is present or not, you can refer the below images as well.

Also if there is any value present you can check if there are any dictionary overrides that are setting the display value to something else? for that location table is two display values are there or not, like for me only one display value is true which is of name field

and also you can check the ACLs to ensure the user has permission to read the field by System Diagnostics> Debug Security.

Please let me know your views on this and if you have any further query.

Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Regards,
Aniket

[kranthi2]

Yes @Aniket Chavan 

i have checked this i see that it is filled with something.

Thanks,