In report outage data is showing as empty

abbasshaik4
Tera Sage

Hi Everyone,

 

In the report outage data is showing as empty, in database view where clause condition did i miss anything , can you someone please suggest me how to fix this issue? Screenshot attached below:

Abbas_5_0-1769764921369.pngAbbas_5_1-1769764963219.png

 

 

Abbas_5_2-1769765287273.png

@Dr Atul - LNG 

Thanks & Regards,

Abbas Shaik

 

11 REPLIES 11

Dr Atul - LNG
Tera Patron

If you just want to use it for basic change and outage scenarios, you can use it out of the box — no database view is required.

 

DrAtulGLNG_0-1769767014040.png

 

Hi @abbasshaik4 

 

Try this way

My friend, what WHERE clause are you using to link Project, Task, and Change?

To make it easier:

  1. Create a database view of Project, Task, and Change.

  2. If you get the desired result, then add the other tables. like outage

 

https://www.servicenow.com/docs/r/yokohama/it-business-management/project-management/t_LinkChangesTo...

DrAtulGLNG_0-1769772140085.png

@abbasshaik4 

In the report i want these 3 tables project tasks, changes and ouatges data, please refer to the below screenshot:

Abbas_5_2-1769769340736.png

 







@abbasshaik4 

then no need to bring m2m if you already have some common field in CHG or Project task to link these 2 tables

Did you check how linkage is happening between CHG and Project task?