Inbound action to get attachment from email.

[Bindhu1]

Hi Team,

I have a requirement to get excel file from received email, and attach it to the data source , the mail will be sent every Monday, before this I need to delete the existing attachment. Below is the script I got from community, I wanted to know how can I get only excel file from the email, what in case some image is also present and it would be attached, how can I filter this and attach excel file only.

Thanks in advance

[Ankur Bawiskar]

@Bindhu1 

you need to inform the team who sends email to send excel

if they send anything else you can log an incident or ignore the script

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Tanushree Maiti]

Hi @Bindhu1 

Refer:

Loading data from an email attachment

https://www.servicenow.com/community/developer-forum/upload-attachment-from-email-to-the-existing-da...

https://www.servicenow.com/community/developer-forum/how-do-i-allow-an-inbound-action-to-delete-atta...

https://www.servicenow.com/community/servicenow-ai-platform-articles/import-excel-file-from-inbound-...