inbound email action

sivamanikan
Tera Contributor

HI ALl,

getting inbound email action with below format:


EMail Body: 

Employee Name: XXXXXX;

Employee number: 123456;


i created flow designer for using inbound email action,

created 2 variables :

name:  need to pass inbound email "Employee Name".

NUmber : need to pass inbound email "Employee number".

how to set this variable values using inbound email body value;

Regards,
Siva mani.

1 ACCEPTED SOLUTION

Hi @sivamanikan 
The body of the email will be same as you added in the email.
But, when we assign in the inbound action, we define using '_' if there is space in between.

I tried it personally now.
Inbound action

NajmuddinMohd_1-1723223823159.png


Incident created.

NajmuddinMohd_0-1723223756370.png


Mark as helpful, if this helps you.

Regards,
Najmuddin.

 

View solution in original post

5 REPLIES 5

Hi @sivamanikan 
The body of the email will be same as you added in the email.
But, when we assign in the inbound action, we define using '_' if there is space in between.

I tried it personally now.
Inbound action

NajmuddinMohd_1-1723223823159.png


Incident created.

NajmuddinMohd_0-1723223756370.png


Mark as helpful, if this helps you.

Regards,
Najmuddin.