Inbound email flow
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02-11-2024 09:45 PM
The email body looks like this:
Assignment Team: Win_Infrastructure
I would like to populate the assignment group.
When I am trying to write the script in something like email.body, it is not taking the reference.
Please suggest how to do it. I have multile things to to that's why not using inbound action. If that is not possible, then I will go that way. I'm just trying to see if this can be done.
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02-13-2024 12:24 AM
Hi Amit, I found the solution for this. https://www.servicenow.com/community/itsm-articles/how-to-read-body-text-in-inbound-email-flow/tac-p...
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02-13-2024 02:54 AM