Incident List View modification for ITIL user

[abhisek]

I have to modify incident list view for ITIL user. How can I do that and capture it in my update set?

[abhisek]

Hi @Sagar Pagar ,

I got your point but not getting ITIL View option in view name.

Thanks&Regards,

Abhisek Chattaraj.

[Sagar Pagar]

Hi @abhisek ,

If there is not ITIL view, you can create it. But make sure that it is not available.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Sagar Pagar]

Hi @abhisek ,

Have you achieved this? let me know if you need any help.

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar