Incident Management and Change Request..

[zrocky]

Hi,

Aside from using the developer instance, is there any other website we can look into on how to handle Incidents and Change Requests?

Thank you!

[Chuck Tomasi]

Take a look at the videos and docs pages. Let me know if you have additional specific questions. More general administration resources if you like...

Reference:

Learning ServiceNow from Scratch and Prepping for the Certification Exam

ServiceNow Developers

Training and Certification | IT Systems Management | ServiceNow    

[zrocky]

If you dont mind at all. Yes please, more resources I have the better.