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Incident to major incident proposal

mounika7675
Tera Contributor

While proposing the incident to major incident. We get one Popup, I want to add some other fields to the popup. How can I do that 

 

Below is the popup which appears when we click on propose to major incident 

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1 REPLY 1

Bhuvan
Giga Patron

@mounika7675 

 

It is maintained in System UI -> UI Pages -> mim_propose

 

You can go through below thread for more details

 

https://www.servicenow.com/community/itsm-forum/how-to-change-mandatory-fields-on-the-propose-major-...

 

Unless it is business critical, I would recommend to keep it out of box and adhere to standard MIM process.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan