Assign the second task to the same user as the previous task assignee
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04-18-2024 04:25 AM
Hi All,
im having a workflow with few tasks . Once the task 1 is completed the task 2 triggers. Both are of same assignment group. My requirement is to assign the second task to the fulfiller who has assigned to the first task
please let me know how it can be done. I tried with BR but not working .
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04-18-2024 04:42 AM
Hi @Priyanka145,
to better assist you, please show us how you set up your business rule.
Best regards,
Rene
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04-18-2024 04:49 AM
Hi @Priyanka145 ,
Between your 1st task and 2nd task you need to create a varaible and store the value of 1st task assignment group. and using g_scratchpad you can set the 2nd task assignment group.
1. First task get created and user sets ''service desk'' as assignment group.
2. This assignment group value will be stored in your workflow g_scratchpad variable when the task is closed.
3. When the 1st task is closed and 2nd task get created use the g_scratchpad varaible to set the assignemt group of the 2nd task.
You will need to script on 1st and 2nd task to get and set the assignment groups..
I hope this helps...
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05-15-2025 08:28 AM - edited 05-15-2025 08:31 AM
Hi @Priyanka145,
How about using the reference to the previous task's 'Assigned to'?
In Task#2 click on +Add field value select Assigned to and then, with the Data Pill Picker navigate to the Task#1->Catalog Task->Assigned to
Hope it helps.