increase variable length for label variable in catalog item

srujana2
Tera Contributor

Hi All,

I have a label field ..Label name contains nearly 500 characters but variable(question) cant access that much length.

How to add 500 characters(text) to Question variable.

How to achieve this?

Thanks in advance..

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Srujana,

I would recommend not touching the length as it would be global impact.

Also it is good user experience to have smaller question label so that the form looks proper and is user friendly

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

15 REPLIES 15

Hi Ankur,

I have a checkbox field and i want to show help text for that.

Like that I have 5 checkboxes and want to show 5 help texts for that..(my help text contains min 500 characters but question can accept only 100 ..)

What is the best way to achieve that?

Thanks  in advance..

Hi,

as mentioned by me earlier OOB you cannot add help text to checkbox

you can create label for those individual checkbox

refer link and the output screenshot above

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@srujana 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@srujana 

Any update on this

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@srujana 

Hope you are doing good.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader