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‎10-11-2020 05:28 AM
Hi All,
I have a label field ..Label name contains nearly 500 characters but variable(question) cant access that much length.
How to add 500 characters(text) to Question variable.
How to achieve this?
Thanks in advance..
Solved! Go to Solution.
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‎10-11-2020 06:42 AM
Hi Srujana,
I would recommend not touching the length as it would be global impact.
Also it is good user experience to have smaller question label so that the form looks proper and is user friendly
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎11-15-2020 06:28 AM
Hope you are doing good.
Let me know if I have answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎10-11-2020 05:44 AM
Hi Srujana,
OOB field length for Question is 255. You need to do below.
1. Open the required variable form.
2. Right click the Question field & then Configure Dictionary
3. Then update Max length field.
Another option is as Kieran suggested & would recommend the same.
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‎10-11-2020 06:42 AM
Hi Srujana,
I would recommend not touching the length as it would be global impact.
Also it is good user experience to have smaller question label so that the form looks proper and is user friendly
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-12-2020 11:00 AM
Thanks for updating Ankur..
Is there any way to add text in Question(min 500 characters for Label field) without touching length in Dictionary..
Thanks in advance..
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‎10-15-2020 02:34 AM
no there is no other way.
the only option if you want to achieve this is to use label and help text to that
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader