Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

Info message in Porta

DSV22
Tera Contributor

Hi Team,

I have requirement that when I search with the non existing record in the portal it should give an info message and with link to the incident list.

 

Please help me with the requirement. Thanks in advance.

 

 

1 REPLY 1

Anurag Tripathi
Mega Patron

Do you want this on search or when the old ticket is loaded (record is opened)?

Not sure of this can be done on the search.

-Anurag