Info Popup

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02-13-2024 09:03 AM
Hello Experts,
How to Add Info Popup, for Reference please check attachment.
Thanks
Srinu
Sidhu !
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02-13-2024 09:06 AM
Hi @Sidhu9
For reference field, it is OOTB. where you want to see this?
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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02-13-2024 09:12 AM - edited 02-13-2024 09:12 AM
Hi ,
sys_popup is a view available in most of the instances and if not then, you have to create it manually.
2. Sys_popup is being used to decide the form display of the pop-up of reference fields.
For ex. If the reference field 'assignment group' is present on the 'Incident' form and on clicking on the pop-up, the form fields are displayed which is by default.
But suppose you want to display some related lists(which are not being displayed on the default view of the assignment group) So, you have to follow the following steps:
2.1. Navigate to System UI-->Views
2.2. Search for 'Sys_popup' under title column
2.3. If found 'Yes' then,click on it and under 'Form sections' tab ;add 'sys_user_group'
If found 'No' then click on create 'New' and name it as 'Sys_popup' and place the 'sys_user_group' under 'Form sections'
2.4. Now,navigate to the 'Group' list and click on any of the group from the list
2.5. Right click on the form banner and click on the 'foem layout'
2.6. Go to the 'Form view and section' and select the 'Sys_popup' in the 'view name' drop-down.
2.7. Now ,customize the slush bucket as you desire ,put the related lists here if wish to see
2.8. Now go the incident forma and click on the 'pop-up' tab against 'assignment group'.You will be able to see the desired result.
**Please Hit Correct, Helpful, or like, if you are satisfied with this response.
Thanks & Regards,
Sumanth meda
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02-13-2024 09:13 AM
Hi @Sidhu9 ,
Could you please confirm what you're trying to achieve?
If I'm getting it correctly, you need to add dynamic preview messages for info icons or please correct me if I'm wrong.
Thanks & Regards,
Madhan Somesh
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02-13-2024 10:25 AM
Hi Madhan,
I Want to add a popup for one String filed
Thanks& Regards
Srinu