Informational changes

[Rachna Aneja]

Informational changes are changes, that are implemented by vendors and organisation is just informed about same.

e.g. 0 It could be real-estate changes, conducted by external vendors for which Organisation has no control over but to be informed and plan the work accordingly.

How does SNOW manages or identifies changes to be Informational changes? Alternatively, how can we raise an Informational change in SNOW? 

[Ashutosh Munot1]

Hi,

We have a approval process which takes care of this. Also its reviewed in CAB meetings.

Thanks,
Ashutosh

[Rachna Aneja]

Ashutosh,

Could you provide more details around same? I was more looking for how are these changes logged in system? 

- Do you log an informational change in SNOW? 

- If yes, how do you do that? 

Thanks

Rachna

[Ankush Jangle1 · Accepted solution]

Hello,

This info will help you

Informational Changes The Change Management Group members (a small number of individuals) can submit Informational Changes. An informational change is not being implemented by Stanford University IT and is used only to inform CAB members of times and possible impacts. These changes have no approval since Stanford cannot impact timing or scope. Some examples might include vendors (Comcast, BlueJeans, WebEx, etc.) or non-UIT campus members (Land, Buildings and Real Estate, Residential & Dining Enterprises, etc.)

(1) Informational Changes begin in a State of Draft. Before an Informational Change can be submitted, the following fields must be completed: - Affected CI - Short Description - Description - Assignment Group - Assigned To - The Change Plan and the Risk and Impact Analysis fields in the Planning tab - The Planned start date and Planned end date in the Schedule tab - All 5 drop down fields in the Risk Assessment tab

(2) After all the necessary fields are completed, the Change Management Group can submit the change using the Submit Change button.

(3) Informational Changes will automatically be scheduled and approved. Change Management Group members can use the Begin Work button to begin work on the Change. At that time, the Change will move to a State of Work in Progress.

(4) Fill in closure details in the Closure Information Tab and use the Close button to Close the Change. Like other types of Change, the next State will be Closed Successful if the Change and its associated tasks were closed successfully and PIR was not required. Otherwise, the next State will be PIR.

https://uit.stanford.edu/sites/default/files/2017/11/22/Change%20Management%20Fulfiller%20guide%20-%20Final%20-%20Version%201%20%281%29.pdf

Mark it as Correct/Helpful if it helps you

[Rachna Aneja]

That's a detailed description Ankush.

 Thank you for same. I see you have defined Informational as a new type of change that can be raised by only limited members. 

Thanks

Rachna