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Install Status is Installed

Sarah Bouil
Tera Expert

‎12-12-2024 06:23 PM

Hi,

 

I am trying to create a cmdb_ci_service record but the Install Status is Installed always even if I selected the Install Status is In Stock while submitting the catalog request.

 

What could be the issue?

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1 REPLY 1

Not applicable

‎12-12-2024 07:28 PM

Hi @Sarah Bouil ,

Please follow this KB:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0863733

 

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