Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Install Status is Installed

Sarah Bouil
Tera Expert

‎12-12-2024 06:23 PM

Hi,

 

I am trying to create a cmdb_ci_service record but the Install Status is Installed always even if I selected the Install Status is In Stock while submitting the catalog request.

 

What could be the issue?

0 Helpfuls
  • 421 Views
1 REPLY 1

Community Alums
Not applicable

‎12-12-2024 07:28 PM

Hi @Sarah Bouil ,

Please follow this KB:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0863733

 

0 Helpfuls