Integration between two instances ?

[hemanth16]

Hi my requirment is to create an request(sc_request) from source instance A and the same request should create in target instance B once the request is completed by target instanceB the same should update in source instanceA 

Can any one help me - how to integrate this 

[Sourabh26]

Hi,

Go to below thread for the same requirement.

https://community.servicenow.com/community?id=community_article&sys_id=e3a106b7db7c1854414eeeb5ca961998

Mark this as Helpful/Correct if applicable. Thanks.

Regards,

Sourabh

[Saurav11]

Hello,

If you want  to do it using Soap please check below video:-

https://www.youtube.com/watch?v=TKDClB9upL0

If you want to do it using Rest please check below video:-

https://www.youtube.com/watch?v=nJntVpVYpqs

Please mark answer correct/helpful based on impact

[Surbhi Srivasta]

Hey hemanth,

I have created a blog on same topic where 'Record is created in one instance then same record will also  created on another instance'

Kindly go through it, hope it will helpful for you.

https://community.servicenow.com/community?id=community_article&sys_id=30f8a1631b5c4910cd3b33bc1d4bcbbf

Please mark reply as Helpful/Correct, if applicable. 

Regards,

Surbhi

[hemanth16]

Hi Surbhi 

I followed the steps which you provided but when i created an incident it did't created on another instance 

any suggestions ?

Thanks in Advance