Hi all , i have an incident which says , ' New' ui button is not visible on related list . Just Edit button is visible when i check that UI action for that table , its a global ui action and it has condition which is hiding 'New' button o...
We have a Notification that will send if conditions are: Active is TrueAssigned_to is not emptyWork Notes changes We have been asked to modify these conditions and suppress the Notification from sending if the recently added work notes contain a spec...
Hi, We are running 'ACL' to hide the incidents to All the roles expect 'Admin', In list view they are not able see the incident. If they tried to search the incident by incident.number, they will found the incident. After click on that incident the b...
I have created a catalog item using a record producer that displays list of fields from our asset table. Users can use this catalog item to update the field/s and when submitted, those changes/new values will now reflect on the asset table. Appreciat...
I would like to make mandatory
Hello,We are in the process of implementing our CMDB. For the most part, we are populating our data from various sources using automation. Our scope just widened to include Assets, to track all Laptops , Projectors etc.One of the thought that is ...
Hi!i'm trying to import data via import set with an .xls file, into a list type field, but i can't see the way to make it.when i run the transform map, it completes successful with no skipped or errors, but when i check the table there's no data in...
we have one field next review date, my requirement is send a notification 1 day prior to that next review date.I wrote the following code to send notification but notification is triggering on current date and time onlyfunction onAfter(current, previ...
I need to add a multi select field(which lists values from a table) to a UI page and based on the values populate list of records. How can I add the multi select?
There is a business rule that prevents two business services from having the same name. However, since the same application service can exist in multiple environments (Dev, QA, Production, etc), this rule causes problems. I would prefer to call my ...
Hi, Recently we've had to change a header menu for some rules on when dropdown items display. Instead of modifying the original I have copied the original and made copies of the anguler templates, associating them with the new header. In the menuTemp...
I am new to servicenow. how I can create report on Incidents opened and resolved per month?? can anyone provide me the solution.??
I have a 'list' type field on the incident table that refers to 'Group' table. I can use this field to add multiple groups at a single time. Now when I trigger an assessment for this, i want that the assessment should be auto received by these groups...
Getting an unusual error. I have several Risk Assessments that are defined and I know work another instance. However in this particular instance when I click on Fill out Risk Assessment in the Change, it gives me an error saying "You are not authoriz...
Hi community, I have one catalog item, made some variables not visible to the end user but the same variables enabled mandatory in RITM level using catalog UI policy (make "Applies only on Requested items" check box to true). I have two Groups of App...
