Integration Hub Starter pack

[Ballela Siva Te]

Hi Team,

We are currently working on the implementation of the MIM module. An additional requirement from the customer is to send notifications via Microsoft Teams for major incident creation and updates.

We understand that this functionality can be achieved only if the Integration Hub Starter Pack is available.

Could you please confirm:

1. Does the Integration Hub Starter Pack come bundled with ITSM Pro, or is there a separate cost associated with it?
2. If it is included with ITSM Pro, what steps are required to enable it?

Looking forward to your guidance.

Regards,

B Siva Teja

[Dr Atul G- LNG]

Hi @Ballela Siva Te 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2295705

1. Does the Integration Hub Starter Pack come bundled with ITSM Pro, or is there a separate cost associated with it?

Atul: I think it’s part of ITSM Pro, but since it’s related to cost, it’s better to connect with your SN account representative—they can help you.

[Dr Atul G- LNG]

https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/notify2/conce...