integration with datadog

karan15
Tera Contributor

HI All , 

Am trying to integrate datadog with service now by following this article here >>>https://docs.datadoghq.com/integrations/servicenow/<<<

 

however it asks to upload the XML file to service now but when i tried , servicenow accepts only xls format 

 

anyone else has successfully integrated datadog with snow ? and using it for inc creation etc ?

11 REPLIES 11

rohan81chou
Tera Contributor

Hi @Matt_watts23  @Steve Kato @karan15 

 

Facing this issye- There are issues in your ServiceNow configuration. Invalid ServiceNow credentials for <instance name>.

I provided all of the credential to datadog user account.
And also try for Oauth2, but both not connected, Still broken. Can you please help me on this. Thanks!!

 

rohan81chou
Tera Contributor

Hi @SteveX  @karan15  @Matt_watts23 

 

I having facing issue- There are issues in your ServiceNow configuration. Invalid ServiceNow credentials for <instance name>.

Tried for both (Basic and oauth2) every time connection broken. Do you know how to solve this.