Interactive filter - Filter the data based on top level parent service.

[Raj90]

Hello,

We have a requirement to create a Interactive filter for data(incidents) filter based on business service. 

For example: We have a service called ABC, under ABC we have A, B & C services.

Again, under A we have A1 & A2 and under B we have B1 & B2 and under C we have C1 & C2 services.                                                                               

When i choose the service ABC in the interactive filter, i want to show all the child and sub-child services incidents in the dashboard reports.

 Please help me how to achieve it.

Thanks,

Raj

[Harshal Aditya]

Hi @Raj90 ,

Hope you are doing well.

I guess you are using a reference type interactive filter and as checked OOB we need to select all the services manually  that we want to match.

If you want to achieve your requirement I would suggest to explore custom interactive filters.

Please Mark My Response as Correct/Helpful based on Impact

Regards,
Harshal

[Abhay Kumar1]

@Raj90 please try below if helps you,

Add multiple target tables and matching references, it will make sure all records are filtered on dashboard.

Hope this will help.

[Snehal Madakatt]

Hi , I have also got similar requirement. You got any solution to achieve this.?

[Ramjee]

Hi Please use the  Filter based on the "Cascading Filter"