Interactive filter on Catalog Item details

Jay Jav
Tera Contributor

Hi,

I have a use case that the catalog item manager needs a dashboard that when he enter the name of an catalog item via a filter he is able to see the details of the catalog, such as variables (questions), category, catalog, company/department associated, etc.

I have an issue in regard to building an interactive filter on the catalog item.

 

I was able to build for all the elements that build a catalog item using the interactive filter on (sc_cat_item) except the calalog item itself.

 

When a user searches for the name of a catalog item, the details filter is based on the reports. the only table that came with empty results is Catalog item table (sc_cat_item).

I know that the filter that I built is a referenced table, but my question is, is there any way that I can filter catalog item as well with this interactive filter?

 

Thank you in advance.

 

 

 

1 REPLY 1

Abbas_5
Tera Sage

Hello @Jay Jav,

Please refer to the link below:
https://www.servicenow.com/community/developer-articles/custom-interactive-filter-based-on-catalog-i...

 

If it is helpful, please hit the thumbs-up button and accept the correct solution by referring to this solution in the future it will be helpful to them.

 

Thanks & Regards,

Abbas Shaik