Activate OOB Flow

JoseSantosA
Tera Contributor

I wrongly deactivate one OOB flow and now I can't see the option to activate it again because this flow is read only, how can i make it activa again?

 

 

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1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@JoseSantosA 

you can't do that from your side and will require ServiceNow support team to do that

Activating OOB flow after Deactivating is not possible. 

AnkurBawiskar_0-1765855155525.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

5 REPLIES 5

Jennifer Metz
Tera Guru

Hello @JoseSantosA,

 

You can follow these steps to activate a flow. If that does not work, then you can try to revert to a previous version. If that doesn't work, then you may need to copy the flow. Be sure to use a different name as that can cause additional issues. 

 

I hope this helps!

 

Jennifer Metz
Sr. ServiceNow Developer | Infosys

thank you for your response, unfortunately, when i checked the list of version there are not previous version, not sure why, I did not have an update set open when i did that change, so i cant do a back out or revert to previous version

 

No worries. It looks there is a dedicated knowledge article posted by @Ankur Bawiskar. Looks like you will have to make a copy and contact support. 

 

Jennifer Metz
Sr. ServiceNow Developer | Infosys

@JoseSantosA 

Seems you missed by below response.

you need to contact ServiceNow

AnkurBawiskar_0-1765899690918.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader