Is it possible to change the color on fields in list view in agent workspace?

[marrerocmm]

Hello, I'm trying to add a field color to the opened_for on interactions in list view in agent workspace. Is that possible to do? If so, how? Thank you in advance!

[Musab Rasheed]

Hello @marrerocmm 

Not possible for reference fields, Please see link below. Mark my answer as correct if that helps

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workspace/task/highlight-list-fields.html

Regards

[marrerocmm]

Hi Muhab,

I'm trying to use the documentation you sent to highlight the number field in listview for interactions, but the number field is not changing. Below is my setup. Do you have any ideas of why it might not be working?

[Musab Rasheed]

You are doing it correct but unfortunately you cannot do for number field as well , try for priority and check. Mark my answer as correct if that helps.

[Musab Rasheed]

Hello,

If query is addressed please mark my answer as correct.

Regards