Is it possible to resize Virtual Agent Chat window for mobile device

Sonu Parab
Mega Sage
Mega Sage

Hi All,

When user opens a poral in mobile device (using browser) then if he click on virtual agent chat icon then the chat window should occupies full mobile screen.

(current user need to zoom out the screen to see the full chat wimdow, specially in a iphone devices)

 

Thank you.

5 REPLIES 5

SatyakiBose
Mega Sage

Hi @Sonu Parab 

Can you attach a screenshot of how it looks for an user?

Attaching a screenshot on how it looks at my end.

iphone.jpg

Thank you for the response.
Current chat window

Sonu_Parab_0-1677086686327.png

 

The submit arrow and Close button(Green) should be looks like as below. 

Sonu_Parab_1-1677086748372.png

 

 

Hello @Sonu Parab 

Are you emulating this on your desktop browser to work like a iphone browser?

If so, I would recommend you to test it directly on the mobile browser, rather than emulating it.

Emulation is not a recommended way to test mobile features.

@SatyakiBose I agree on this . Now I have taken the snippet from iphone device.

1- When user click on Chat icon the window looks like as below

IMG_20230223_093432.jpg

2- when user trying to type something then the submit arrow and the Green Close button displays half of its part. as below

IMG_20230223_093529.jpg