Is it possible to resize Virtual Agent Chat window for mobile device

Sonu Parab
Mega Sage
Mega Sage

Hi All,

When user opens a poral in mobile device (using browser) then if he click on virtual agent chat icon then the chat window should occupies full mobile screen.

(current user need to zoom out the screen to see the full chat wimdow, specially in a iphone devices)

 

Thank you.

5 REPLIES 5

SatyakiBose
Mega Sage

Hello @Sonu Parab 

You are correct.

I am also able to replicate this on my end on a Utah instance as well.

I belive this to be a product bug.

My suggestion would be to raise a Hi support case, and get confirmation from the team if this will be fixed or is an expected behavior.