Is it possible to use the Field Encryption module to encrypt files?
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02-02-2026 11:42 PM
Is it possible to use the Field Encryption module to encrypt and store(sys_attachment) files attached to service request catalog items?
If it is possible, I would appreciate it if you could share the procedure.
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02-03-2026 12:04 AM - edited 02-03-2026 12:05 AM
yes the free version of Column Level Encryption supports encrypting attachments
Encrypting attachments using "Column Level Encryption"
also check this
Attachments added from Portal in Catalog Item does not offer to encrypt the attachment
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-03-2026 07:28 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-04-2026 12:19 AM
Hi @Ankur Bawiskar ,
Thank you for your message!
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02-04-2026 12:34 AM
why automate?
It's one time activity and configured as per customer requirement.
I won't recommend automation here
I believe I answered your question.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
