Is it possible to use the Field Encryption module to encrypt files?

ayano
Giga Guru

Is it possible to use the Field Encryption module to encrypt and store(sys_attachment) files attached to service request catalog items?

If it is possible, I would appreciate it if you could share the procedure.

 



4 REPLIES 4

Ankur Bawiskar
Tera Patron

@ayano 

yes the free version of Column Level Encryption supports encrypting attachments

Encrypting attachments using "Column Level Encryption" 

also check this

Attachments added from Portal in Catalog Item does not offer to encrypt the attachment 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ayano 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,
Thank you for your message!

 

Instead of creating an encryption option and manually encrypting data, is it possible to automate the manual encryption process using a Business Rule?

@ayano 

why automate?

It's one time activity and configured as per customer requirement.

I won't recommend automation here

I believe I answered your question.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader