Is there a way to make attachments Private/Public on Incident form

Preeti4
Giga Guru

Hi All,

I have requirement to make attachments Private/Public for example on an incident, analyst want to make 1 attachment as Private and not visible to end user out of total 4 attachments so I need ability to mark each attachment to Private or public and based on that I will write ACL.

Has anyone implemented this, I have requirement where I need to add one check box on Attachment form which changes value (True/False) based on selection, in a field on Attachment table (created a new check box field on attachment table to identify which attachment to be restricted ). Please let me know how can I add a check box on Attachment form and how can I pass value from that check box (when selected as 'true') to attachment table.

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1 ACCEPTED SOLUTION

Ahmmed Ali
Mega Sage

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5 REPLIES 5

Hi Michael,

 

This approach works. We already have this implemented in our environment. Not exact same, but similar.

 

Thanks,

Ali

If I could help you with your Query then, please hit the Thumb Icon and mark my answer as Correct!!

Thank you,
Ali