Is there a way to view import logs for user table?

[jaubert]

Is there a way to see the import logs for a table?  I am trying to do some troubleshooting with an OKTA sync to our user table.  Please let me know if any additional details are needed.

[Logan Poynter]

Hello,

What issues are you facing? How do you have the data being imported? Have you checked Import Sets > Transform History? What about System Import Sets > Advanced > Import Logs?

Please mark my answer as correct/helpful if it has helped you.

Thanks,
Logan

[jaubert]

I have checked both, but nothing is showing recently updated. I have a reference field that should be updated, but it is coming in empty instead of populated.  The display value on the reference field is the value that is coming in from OKTA.

[Logan Poynter]

I see your other reply, once we have further details on how you have Okta connected to ServiceNow we can have a better idea of how to offer guidance. I would also recommend checking from the Okta side instead of solely on the ServiceNow side as something could be returned at the source since you are not finding logs within the destination. 

I would also suggest following the Integrating with Okta to identify any missed configuration steps. 

[dmathur09]

Hi,

How have you configured Servicenow with Okta?

Regards,

Deepankar Mathur