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Flow Designer maximum actions and performance

Hi All, I have couple of questions regarding flow designer after reading the following in a snow article "By default, flows can have no more than 50 actions. To change the default behavior, increase the value of the sn_flow_designer.max_actions syste...

ShAn21 by Tera Guru
  • 5019 Views
  • 3 replies
  • 5 helpfuls

Resolved! Need to add default subject to Quick message on change record

Hi Team,   Is it possible to add default subject line to Quick message email template? on change request record. I have seen there is no option to add/modify email subject to quick messages. Can you please guide me how can i achive this?   Thanks, Kh...

What SLAs are you using for Incident Management?

Out of the box, ServiceNow comes with the following predefined SLAs.Priority 1 - Critical = 8 hour resolutionPriority 2 - High = 24 work hour resolutionPriority 3 - Moderate = 3 business days resolutionPriority 4 - Low = 5 business days resolutionI'm...

Resolved! Accessing Multi-Row Variable Set value in Client Script.

Hi all, I got a requirement to add the total hours of each row in a Multi-Row Variable Set(MRVS) and compute it and set it to a another variable outside of the MRVS at the client side(preferably an OnChange). After I click Add for multiple days and ...

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ajx by Tera Guru
  • 4219 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to call a System Property to the Catalog Client Script?

Hi All, So we have a custom table, there are multiple records in this table and this table has a field called 'name',  There another field on Catalog item called 'cat_name',Now this 'cat_name' field is a reference field to the above mentioned custom ...

Alfiya by Tera Contributor
  • 2423 Views
  • 2 replies
  • 4 helpfuls

Resolved! Cancel Change UI Action not working

Hello Experts, For some reason OOTB Cancel Change UI Action button is not working when clicked on it opens a dialog box with "page not found error" as below,   UI Action is as is no changes are done to OOTB script. Not sure why it is not working.   ...

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SKum by Kilo Sage
  • 1871 Views
  • 3 replies
  • 2 helpfuls

Schedule a report using Flow designer

I want to schedule a report using the Flow designer.  Actually, I have a report that needs to be generated on the first Tuesday of every month.  Right now I'm able to generate it by using some script in 'Scheduled Email of report'. But I don't want t...

Harish74 by Tera Expert
  • 1644 Views
  • 3 replies
  • 0 helpfuls

Missing Timezones

I am in Brisbane, Australia (GMT+10).   My new instance of ServiceNow only has Timezones for Canada, Europe and the US..   Is there a way to add more?

Managing "Assigned To" for Asset and Discovery

Good morning Community,We currently utilize Discovery, CMDB and Asset Management within SNOW.   We also supplement our discovered data with a feed from our Microsoft SCCM installation.   Recently, we've been having discussions about the quality of "A...

pgd by Tera Contributor
  • 4941 Views
  • 7 replies
  • 6 helpfuls

How to add user to watch list in flow designer

I have a flow on a Service Catalog trigger.  I have a variable that is a reference to a user.  I would like to add the selected user to the watch list of the RITM using the Flow Designer.  I have an Update Requested Item Record action already working...