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Is there any way to turn on email feature by clicking the 3 dots and be able to email from with task

Ashok Mahato1
Tera Contributor

‎08-05-2024 03:30 AM

Is there any way to turn on email feature by clicking the 3 dots and be able to email from with in the task

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron

‎08-05-2024 03:53 AM

HI @Ashok Mahato1 

 

That is email client.

 

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/enabl...

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Jake Sadler
Kilo Sage

‎08-05-2024 03:54 AM

Hi @Ashok Mahato1 ,

 

Use this documentation to turn on the client email feature.

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/task/enabl...

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ShubhamGarg
Kilo Sage

‎08-05-2024 03:55 AM

Hello @Ashok Mahato1 ,

 

Add dictionary attribute "Email client" to your table record.

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification...

 

Kindly mark this as Accepted Solution/Helpful if above info. helps in any way and help in closing this thread.

Regards,

Shubham

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