Catalog Builder - can you reconfigure to allow pricing
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08-02-2024 10:59 AM
I have users with the catalog_builder_editor role who maintain our IT products like laptops, cell phones, etc. They need the ability to update the pricing - initial and recurring - for these items. It doesn't seem to be an OOB feature.
Can the catalog builder be reconfigured to allow this? Has anyone had experience doing this?
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Request Management
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Service Catalog

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08-03-2024 04:37 AM
Hi @NancyS1 ,
You need to add the price section through wizard , Follow below steps:
1)Navigate to Maintain Wizard, Open Create Catalog item
2)Click on Open associated producer
3)Add a variable and map to Price field.
4)Come back to step 2 page and add Price step section
5)Add section inside the Price Section
6)Add question inside a section
7)Finally Add this question:
Select Price question created step 3
Output:
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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08-05-2024 05:12 AM
Hi @NancyS1 ,
did it help???
if so,
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025