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Is there any way to turn on the email feature within a task

Ashok Mahato1
Tera Contributor

‎08-05-2024 06:00 AM

Is there any way to turn on the email feature within a task. We would like to click the 3 dots and be able to email from within the task

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Dr Atul G- LNG
Tera Patron

‎08-05-2024 06:03 AM

Hi @Ashok Mahato1 

 

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/notification...

 

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Ankur Bawiskar
Tera Patron

‎08-05-2024 06:06 AM

@Ashok Mahato1 

Ideally email client is enabled by default but it seems email client is disabled on that table

check this link on how to enable it on your table

Enable the email client for a table 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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