Issue in Exporting a Change Form into PDF

erpradeep
Kilo Contributor

‎06-06-2017 08:08 AM

I have a Change Request of which i need pdf for some purpose.Whenever I tried to Export to PDF that change form my instance stops responding.No exception comes out.The change form which i am trying to Export in PDF is having a large number of activities.Is there some limit and if so how can we extend it and whats the exact limits and restriction in Exporting a form to PDF.

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sachin_namjoshi
Kilo Patron
Kilo Patron

‎06-06-2017 08:39 AM

Hi,



There is OOB limit for 5000 records for PDF export.


You can change value to export more records.



Export limit properties



Regards,


Sachin


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Nia McCash
Mega Sage
Mega Sage

‎06-06-2017 09:06 AM

You can try 'printing' the record to PDF - while this may not be exactly what you're looking for, I'm providing the option in case you might find it an acceptable workaround (but I haven't tested this with such a large record so you'll have to test yourself to see if this works...)



While viewing the Change Request record, go to the 'Gear' icon in the top right corner of your ServiceNow window to open the Systems Settings dialog. Under the General tab, you should see a printer icon.   Click on that and print the page to PDF.


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