Issue when attempting to manually upgrade a mid-server

[Carol2]

Hi, 

I am new to mid-server and i need assistance. mid servers did not upgrade error below from the log file

now I managed to remote to the mid server to attempt manually upgrading the server. Another issue is I cannot rename the current agent file or delete to add the new file to run the upgrade manually 

Error below how do solve this and successfully upgrade the file is not open anywhere by another program i checked.

[AndersBGS]

Hi @Carol2 ,

 have you remembered to stop the ongoing process? Have you tried auto upgrade through the UI?

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders