ITIL 87

[Ashok kumar]

An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5
team members. These team members are working on many tasks, but the manager cannot see any tasks
on the Service Desk > My Groups Work list. What could explain this?

A. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
B. The manager does not have the itil role.
C. The manager is not a member of the Service Desk group.
D. The manager is not a member of the Network and Hardware groups.

[Devender Kumar]

Hi @Ashok Kumar 

Option D

please don't forget to mark correct or helpful.

Regards
Devender

[Ashok kumar]

What do you need to do before you can use an Application-based trigger in your flow?

A. Activate application trigger spoke

B. Activate trigger security rules

C. Activate application spoke, and plug-ins as needed

D. Assign Application trigger role [sn_app_trigger_write] to SME

E. Activate application plugins only

[Devender Kumar]

@Ashok kumar 

Option B

Please don't forget to mark correct or helpful.

Regards
Devender

[Ramprasad_R]

Option C