ITIL 87
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‎05-13-2023 01:12 AM
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5
team members. These team members are working on many tasks, but the manager cannot see any tasks
on the Service Desk > My Groups Work list. What could explain this?
A. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
B. The manager does not have the itil role.
C. The manager is not a member of the Service Desk group.
D. The manager is not a member of the Network and Hardware groups.
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‎05-13-2023 01:41 AM
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‎05-15-2023 11:56 PM
What do you need to do before you can use an Application-based trigger in your flow?
A. Activate application trigger spoke
B. Activate trigger security rules
C. Activate application spoke, and plug-ins as needed
D. Assign Application trigger role [sn_app_trigger_write] to SME
E. Activate application plugins only
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‎05-16-2023 12:53 AM
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‎03-17-2025 03:58 AM
Option C