ITIL licence usage / fulfiller role usage

[Nenad Berbatovi]

Dear Community,

I need to track itil licence usage (or fulfiller role usage). Is this possible and how? I would like to know which user with fulfiller role didn't connected to the backend last 3 months f.ex. 

Other question: is it possible to know how long a fulfiller user was connected to the backend on last 3 months?

Best regards,

Nenad

[Vasantharajan N · Accepted solution]

You may use Transaction Log to identify the user is using Platform UI or Service Portal

[Preethi26]

Hi @Nenad Berbatovi 

Have you found it Please guide me as well.

[Nenad Berbatovi]

I found the transaction logs but it's not exactly what I need. But it's helpful anyway.