ITIL role users get a "Security constraints prevent access to requested page" whentrying to view/edit tasks

James68
Tera Expert

I created tasks.. private and guidance tasks then assigned them to users with an ITIL role. Those users are able to see the report score however once they click on it they get the following message "Security constraints prevent access to requested page" . I would appreciate any guidance 

3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

Hi

unfortunately it is not clear what your issue is.

Please provide more details and screenshots to help us understand you better and find a solution accordingly.

Maik

Thanks for the reply Maik and apologies for the confusion. Short of it is no one w/out an admin role can open a private task or guidance task from a report configured to show their assigned tasks due to the "Security constraints prevent access to requested page"

 

 

Bcrant
Tera Contributor

@James68 I'm not certain about the "guidance tasks" but for the private tasks, the assigned to will not be able to see them unless that person is also member of the board the ptask belongs to. I'm struggling with finding a workaround to this without modifying the OOB script include for VTB security.