ITIL user not able to open Standard change Catalog.!!!!Please help very urgent!!!!

salu
Mega Guru

‎05-13-2019 09:59 AM

Hello All,

 

Its a production issue.Can someone please help.

 

ITIL user not able to open standard change catalog.They can view all other changes.

 

I have checked the acl, module role, standard change catalog roole and didn't find any issue

 

Can some one please help!!!!

 

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14 REPLIES 14

Alikutty A
Tera Sage
In response to salu

‎05-13-2019 10:59 AM

You have something under Not available for, Can you check what it is?

0 Helpfuls

salu
Mega Guru
In response to Alikutty A

‎05-13-2019 11:04 AM

 

 

 

 

Preview file
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0 Helpfuls

Alikutty A
Tera Sage
In response to salu

‎05-13-2019 11:12 AM

Your images did not upload properly

0 Helpfuls

salu
Mega Guru
In response to Alikutty A

‎05-13-2019 11:23 AM

Not available is for End user only

0 Helpfuls

Alikutty A
Tera Sage
In response to salu

‎05-13-2019 11:27 AM

Can you remove that and test it once?

0 Helpfuls