Records are missing in exported excel sheet

IAmIshan
Tera Guru

‎03-14-2024 01:50 AM

When user opens All HR case module, he can see all 150 HR case but when he export as excel some records are missing in exported excel sheet.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-14-2024 02:01 AM

Hi @IAmIshan 

 

Might be helpful

 

https://www.servicenow.com/community/developer-forum/user-doesn-t-see-data-in-the-exported-spreadshe...

 

https://www.servicenow.com/community/hrsd-forum/missing-records-specific-column-data-during-export-f...

 

https://www.servicenow.com/community/platform-analytics-forum/fields-are-missing-while-exporting-rep...

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Kristian Maiora
Tera Contributor

‎06-04-2024 01:30 PM

Hi @IAmIshan,

 

I just ran into this issue when exporting to an xlsx as well. When I selected a csv instead, I was able to view everything.

 

Let me know if that helps you.

 

- Kristian

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