ITSM Implementation: Lab 2.2

[gusszn]

Hi! I'm working on Lab 2.2 within the ITSM Implementation Participation Guide and cannot seem to populate the CD Billing Dependency views after transforming the import set data. I have completed this lab 3 times to no avail.

Does anyone have any suggestions, or can provide assistance?

Help is appreciated!

[Dr Atul G- LNG]

Hi @gusszn 

Did you run the transform map? Seems you missed out on the steps and that is the reason the relationship is not loaded. Please share the full instructions to help you.

[gusszn]

Hi @Dr Atul G- LNG 

Yes, I ran the transform map and got a success message. I tried it again and was able to get 1/5 servers shown. I believe there may be a glitch in my instance since I keep repeating the steps, but have gotten different results each time. Unfortunately, I can't copy the instructions, here.

[Dr Atul G- LNG]

Hi @gusszn 

It can be the reason, in the last few days I saw data issues/configuration issues in lab instances. Do one thing, delete all previously loaded relationship and run a fresh map. Also before you go into CI view, check whether all relationship are loaded currently in the target table or not.

[Ravi Gaurav]

Hi @gusszn 
As Suggested by @Dr Atul G- LNG 

It seems the transform map might not have been run, which is likely why the relationship hasn’t been loaded. Could you please confirm if this step was completed?

If Run.. 
Review the transform history and logs for any errors or warnings.

Adjust the mappings or source data as needed and re-run the transform